Frequently Asked Questions

Find answers to the most common questions we receive. If you don't see your question, don't hesitate to reach out to us.

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1. Do your templates expire?

Yes, any template purchased from our store will expire within 6 months. This is necessary to prevent any copyright infringement. If you would like to use your template after it expired, please get in touch with us.

2. What is Templett?

Templett is an online editor where you can customise your templates easily without any hassle. When you purchase a template from our shop, Templett automatically creates an account for you and email your access link to the email address associated with your order. You can then start customising your templates!

The things you can change on Templett:

  • Wordings
  • Font Type
  • Font Size
  • Text Colour
  • Background Colour
  • Placement of the Texts

For any change in template size and orientation or adding a backside to your template, please get in touch with us.

Templett also gives you a chance to try your wordings on a DEMO prior to purchase! You can see a DEMO link in the product descriptions of each item.

3. Are the clip arts on your templates editable, too?

Everything in our templates is editable EXCEPT the clip arts. The clip arts (floral clip arts, watercolour background etc.) used in our templates are designed by different artists and the copyrights of those artworks belong to them.

To understand what is editable in a template, we strongly recommend trying the DEMO included in the product description.

4. Do you accept custom order requests?

Very unfortunately we are not accepting any custom order requests at the moment.

5. Can I change the font type and text/background colour?

Yes, you can change the font type and text colour. You can choose from a wide range of fonts already saved in our library* and pick the colour you want from the colour chart or simply add your own colour code.

There is a DEMO link in the item descriptions which you can try before purchase. You can make all the changes on this DEMO and see how it works.

*Fonts available to you cannot be seen in the DEMO but will be revealed to you once you placed your order.

6. What type of paper stock would you recommend to print our templates?

For small prints such as invitations, RSVP cards, menus, wedding programs, table numbers and others, we would recommend paper stock higher than 280-300 gsm (110-130lb). Matte papers with a slight texture on them look really lovely with our templates. Templates with script and no artwork would look nice on shimmer paper, too. You can ask for your print shop's or paper provider's advice on that.

For larger prints such as welcome signs and seating charts, we would recommend printing on foam board / mounted card stock.

7. I need a different size which is not listed in the product descriptions. Can you change the size of my template for me?

If you need a different size which is not listed in the product descriptions, please get in touch with us after you place your order. We will resize your template as requested free of charge.

8. Where can I print my templates?

We recommend the online print shop below to print your templates.

Excellent printing quality, fast delivery and customer care!

Use the code "BLUSHPAPERIE10" at checkout to get 10% off orders of $49 or more. ⇩⇩⇩

Prints of Love:

9. Can I get a refund?

Unfortunately, due to the nature of digital products, once a template is accessed, we cannot offer any refunds.

Please read the item descriptions thoroughly for each template and try the DEMO prior to purchase.

10. What are the supported devices?

Mobile devices and tablets are supported as well as desktops and laptops. So you can edit your template anytime, anywhere!

Couldn't find what you were looking for? Feel free to contact us at any time!